Many teams are not aligned about things like their team goal(s), roles and responsibilities and/or how the team makes decisions. Often these elements are just assumed which leads to misunderstandings and frustration.
All teams need a Team Charter. Your charter describes why the team was formed, what the team is responsible for and how it will work together.
Whether your team is new or you have been working together for years, there is tremendous value in creating (or revamping) your charter and writing it down so it is clear for everyone. These keeps the team focused, aligned, and happy – all critical to high-performing teams.
Taking the time to develop a charter will create clarity and save lots of frustration later. Now, it doesn’t have to be a 100 page volume that no one looks at. In fact, the more to-the-point it is the better.
Below are common things to include in your Team Charter:
Other items you might include in your Team Charter:
Typically, the why and what questions are pre-determined by the Sponsor. This includes the purpose, goals, boundaries and the Team Members. Then, the team works together to determine how they will work together to accomplish the purpose and goals. At the first team meeting, the team will determine their team norms, how often and in what ways they prefer to communicate, etc.
A good Team Charter will usually fit onto 1-2 pages. It provides a short, yet descriptive overview that aligns, guides and creates clarity for the team.
About the Author: Leigh Ann Rodgers, Founder of Better Teams and Forward, is an IAF Certified Professional Facilitator with 20 years of experience in the human development field. Leigh Ann is a skilled meeting facilitator, trainer, and coach working across the globe to help leaders cultivate teams that are happy and high-performing.
Join Forward, our online community!
Forward is a networking and learning membership for facilitators, coaches, and trainers who want to stay on the leading edge. Get a sneak peek here.
You'll get 5 videos with team activities PLUS a new exercise or resource every week!
Great! Now check your email to confirm your subscription.